Friday, July 10, 2009

Zoocasa is finally Getting Satisfaction!


The two things you can never have enough of in any company environment are Hugs and Feedback.

We have lots of hugs here already but are lacking a little in the feedback area, so to remedy that we have set up a "feedback" button on the site and when clicked it magically transports you to the "Zoocasa Super Feedback Mega Computer" also known as Get Satisfaction.

Get Satisfaction is a great way for us to make a direct connection between the people who care about us and, well us.

We plan on using Get Satisfaction to as a neutral space to support customers, exchange ideas, and get feedback about how they feel and use Zoocasa.

We just started using it last night and we were pretty excited to see that we got our first comment!

Michael from Quebec wrote us to say :
absolutly terrible web site
Your site says there are no homes for sale in Dorval, Quebec. Your site is a piece of garbage

Without our "Zoocasa Super Feedback Mega Computer" we would not have know about this problem and respond in a helpful way.

Hi Michael!

Let me start by saying that I was super excited to see your response for a few reasons.

1- you are the absolute very first person to use our new feedback button to let us know what you think about Zoocasa

and

2- it warms my heart to know that we live in a society that still values freedom of expression and doesn't censor people with opposite views of others.

Now on to your problem.

Zoocasa is a search engine and being such we get our listings from all available public websites and we admit we may miss a few here and there but for the most part we get all the good ones...in the nicest areas of Canada.

Places like Dorval! (BTW did you know that the history of Dorval dates back more than 300 years to 1665 when Sulpician priests established a mission on the outskirts of Ville-Marie, a French settlement which later became known as Montreal) We love Dorval and below is a link to all the listings in that area (about 25 or so) .

http://www.zoocasa.com/en/real_estate...

Zoocasa is new and far from perfect but we are working on making it better everyday so I would ask you to take another look and while this may seem like a snarky response I am actually serious when I say we appreciate you sharing the same passion for Zoocasa that we have and taking the time to give us this feedback.

...and because you are our very first comment I would love to give you a prize of a $25 iTunes gift card...so drop me a note at saul(@)zoocasa.com and I will make arrangements to get you the prize!

-saul

Saul Colt
Head of Magic
Zoocasa.com



So please if you have questions or concerns about Zoocasa please let us know and as you can see from this example...you might just win something!

Thursday, July 9, 2009

What's your favorite neighbourhood?

We think about a lot of stuff here at Zoocasa.

Important stuff like Flying Cars, Yoohoo Chocolate Beverages, Is there a house in the world cooler than Penn Jillette's home in Vegas, and of course we think a lot about neighbourhoods.

We chat so much about neighbourhoods that we are pretty much experts on the subject...but like all experts we still want to hear from you, and that got us thinking that we should have a contest!

So without any further polite chit chat....we are pretty crazy excited to announce our "WHAT'S YOUR FAVORITE NEIGHBOURHOOD? Contest!

The rules are pretty simple. Make a cool video talking about your favorite neighbourhood and upload it (or as many as you want to make) to our very snazzy and official contest site and the best ones will win some cool prizes...prizes like stuff from Zoocasa.com and Zipcar!

This is our first contest and it would be embarrassing if no one entered so please go make a video before the cut off date of July 23rd.

...oh and if you are wondering what these videos could look like we made on for you!


Please enter...and enter often right here -----> http://zoocasa.strutta.com